When a pipe bursts or a storm backs up your drain lines, waiting on hold is the last thing you can afford. Our Hackberry-based crews carry moisture meters and truck-mount extraction equipment on every rig so the drying process starts the moment we knock on your door.
Call +1-844-833-1325 Now
Aqua Guard Water Damage built its Hackberry operation around one standard: arrive fast, document everything with moisture readings and thermal imaging, and communicate the drying plan in plain language before we touch a single wall.
Every technician on our Hackberry roster is background-checked, licensed, and insured, and every truck is stocked with commercial-grade air movers, low-grain-refrigerant dehumidifiers, and antimicrobial treatment for contaminated water intrusion.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Carpet that stays damp or squishy days after you last noticed water is holding moisture against the subfloor, which is exactly the condition that lets mold take hold underneath.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Wallpaper that lifts at the seams after being fine for years is often a sign that humidity or a slow leak has changed the moisture level inside that wall.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
We treat Water Damage Repair as one continuous job rather than a series of handoffs — the crew that extracts the water is accountable for the drying results, and the drying results determine what reconstruction is actually needed.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
We place industrial air movers and low-grain-refrigerant dehumidifiers based on psychrometric readings, then log moisture levels daily until every affected material returns to a safe drying standard.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
We document the loss with photos and moisture readings before touching anything, which also protects your insurance claim.
We set drying equipment based on the specific moisture readings taken during assessment, not a generic placement pattern.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
We stand behind every job with a documented re-inspection before we consider the work complete.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-833-1325Whether your address falls in 75036 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
We track call volume by zip code across Hackberry to keep crew staffing matched to where emergencies actually happen most often.
"A pipe burst behind our water heater and the crew here in Hackberry had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Hackberry"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., Hackberry"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Hackberry"Fast response, clear pricing, and they coordinated directly with my insurance adjuster which saved me a huge headache during a stressful week."
Priya S., Hackberry"Drying logs were shared with us daily so we always knew exactly where the job stood, not just a vague 'it's drying' update."
Carlos V., Hackberry"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Hackberry"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Hackberry"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Hackberry
